Terms of delivery
Free delivery under the following conditions:
- In metropolitan France from 50 € all taxes included.
- In the European Union, Norway and Switzerland from € 100 incl.
Countries of delivery :
- France, European Union, Norway and Switzerland..
- Other destinations: contact us
Mode of delivery and rates :
- From 0 to 30 kg: by COLISSIMO registered packet to state tariffs.
- Over 30kg : Free shipping, carrier selected by Shohan Edition SARL.
No handling or additional packaging is invoiced by Shohan Edition SARL.
Delivery time needed
- In stock : shipment made within 5 working days *.
- On command : shipment made within 30 days.
(* Excluding weekends and public holidays)
SHOHAN Édition SARL strives to shorten as much as possible delivery to track the delivery of your order:
- Colissimo : http://www.colissimo.fr/portail_colissimo/suivre.do?language=en_GB.
- Other deliverers : website of selected carrier.
Shohan Edition SARL is not responsible for exceptional delays attributable to the selected carrier.
Presentation of the package to the shipping address provided with delivery against signature.
If absent, the package will be to withdraw to the nearest post office, or represented following the procedures specific to the selected carrier.
Retraction or damage reported at the reception:
You have a right of withdrawal of 14 days. Time during lequels you can return the parcel under the terms Shohan Edition SARL sales.
During the reception, if you find that the package was damaged during transportation, you must mention it clearly on the acknowledgment of receipt of the carrier, you can also refuse to receive the parcel.
Within 48 hours, you should inform Shohan Edition SARL email. The problem will be rectified as soon as possible.